MONOC and Atlantic Ambulance Corporation of New Jersey have announced that effective April 2nd, 2012, MONOC will assume responsibility for all dispatch services of Atlantic Ambulance Corporations CenCom Emergency Dispatch operation. Transition of operations will be seamless with no change in the level of services or cost to client agencies. CenCom staff will work with MONOC during the transition to assure the necessary transfer of equipment, infrastructure and procedures.


With today's technology, the physical location of an emergency dispatch center is completely irrelevant to its ability to service a particular region, or on the level of quality at which it performs. MONOC already dispatches its own EMS units in Union, Hudson, Essex and Bergen counties and maintains an extensive radio and technological infrastructure in that area to assure superb service to all the agencies currently serviced by Cencom. The transition will be indistinguishable to the agencies involved. MONOC is also the 9-1-1 emergency medical dispatch provider for Hudson County. In preparation for this transition of services, MONOC has already invested in extensive advancements to the radio footprint and communications technological infrastructure covering the region. Affected agencies will experience a substantial enhancement of services at no additional cost.


MONOC is accredited by the Commission on Accreditation of Ambulance Services (CAAS) and is a National Academies of Emergency Dispatch Accredited Center of Excellence (ACE). MONOC is one of only three agencies in the entire state holds ACE accreditation. No other agency in Union County has such a nationally recognized badge of excellency. MONOC's communication center has been in operation since 1996 and is a Public Safety Answering Point (PSAP). Dispatch services include basic life support, advanced life support paramedics, critical care transport, and MedEvac services and emergency medical call in-take, caller direction, pre-arrival instructions and dispatch. In 2011, MONOC's communication center handled over 161,000 requests for service.


MONOC Mobile Health Services is a non-profit hospital cooperative consisting of 16 acute care hospitals located throughout New Jersey.? Formed in 1978 MONOCs mission is to improve health care and reduce costs.? MONOC Mobile Health Services is accredited by the Commission on Accreditation of Ambulance Services (CAAS) and employs over 730 employees and operates a fleet of over 100 ambulances.? Together this shared services consortium acts as a health care cooperative for these acute care hospitals and over 2.8 million residents that they serve living in more than 1,800 square miles of the Garden State.


Among its numerous service lines, MONOC operates MICU Paramedic Services, Helicopter interfacility and 911 services, Mobile Critical Care Services, and Basic Life Support interfacility and 911 services.? Additionally, MONOC operates a ?Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS) accredited education department which is ?the largest EMS education department in New Jersey providing continuing medical education to EMTs, Paramedics, Nurses, Police Officers, Fire Fighters and the general public.? Coordinating all of MONOCs communications is an Accredited Center of Excellence (ACE) 24/7 state of the art 9-1-1 dispatch center which handled over 161,000 requests for service in 2011.