MAY 2012 – Atlantic Ambulance Corporation and MONOC today announced an agreement to transition all of Atlantic Ambulance’s CenCom emergency dispatch services to MONOC’s 911 dispatch center in Wall Township.

The seven-year agreement will transfer emergency dispatching responsibilities from CenCom, a regional 911 dispatch center operated by Atlantic Ambulance Corporation at Overlook Medical Center, to MONOC, the Monmouth Ocean Hospital Service Corporation, a non-profit company comprised of 15 acute care hospitals throughout New Jersey. Through the agreement, MONOC’s medevac helicopter will operate cooperatively with Atlantic Ambulance’s medevac fleet, which will be dispatched for emergency flights by MONOC.

CenCom, which was founded in 1982, handled 911, fire, paramedic and air dispatch for 18 paramedic units in 22 towns in Union, Essex and Morris Counties, as well as all of Atlantic Ambulance’s air and ground emergency units.

 “Combining the services handled previously by CenCom with those currently handled by MONOC, will make response to medical emergencies far more efficient,” said Richard Donovan, director of Atlantic Ambulance Corporation. “This will be a huge step towards meeting the changing needs of dispatching services in New Jersey, and ultimately better serving the public.”

“Both of our organizations have made great efforts to ensure that the transition of CenCom’s services will be seamless, with no change in the level of services or cost to client agencies,” said Jeff Behm, Senior Vice President & Chief Operating Officer, MONOC Mobile Health Services.

“As part of our expanding strategic alliance with Atlantic, MONOC is also seriously investigating participation in a statewide MedEvac network Atlantic is currently forming,” said Vincent D. Robbins, President and Chief Executive Officer of MONOC.

Representatives of Atlantic Ambulance and MONOC are in the process of notifying agencies that will be affected by the transition such as local EMS squads.

In addition to their current dispatch responsibilities, MONOC will now dispatch Atlantic Ambulance’s paramedic and 911 basic life support (BLS) units, several northern municipality BLS units, and will perform emergency medical dispatch 911 call screening for several other municipalities.

Also as part of the agreement, MONOC will also dispatch Atlantic Ambulance’s fleet of air medevac helicopters, known as Atlantic Air One, Two and Three. MONOC’s own medevac helicopter, MONOC One, will operate cooperatively with Atlantic Ambulance’s medevac fleet, augmenting both services and improving response times to emergencies.

Atlantic Ambulance will continue internal, non-emergency dispatch operations, such as inter-facility transport, as well as operating the Patient Transfer Center and proprietary ambulance dispatch, which are 24 hour-a-day, 365 day-a-year operations. 

About Atlantic Ambulance Corporation

Atlantic Ambulance Corporation is a subsidiary of Atlantic Health System, the parent organization of Morristown Medical Center, Goryeb Children’s Hospital, Overlook Medical Center and Newton Medical Center. Atlantic Ambulance features ground, air and Mobile Intensive Care Unit (MICU) services. Its fleet of ground vehicles is designed to transport patients with a wide range of needs, including Mobility Assistance Vehicles, Basic and Advanced Life Support Vehicles, and Specialty Care Transport Units. Atlantic Ambulance also features Neonatal Intensive Care Units and Pediatric Intensive Care Unit which specialize in the transport of children and infants.

Atlantic Ambulance also boasts three medevac helicopters. Atlantic Air One was introduced in 2006 and has since become a fixture in the skies of New Jersey, performing about 400 flights each year to Morristown Medical Center and other medical facilities. Atlantic Air Two, based in Millville, was introduced in 2010 and serves the southern region of the state as part of an agreement with Cooper University Hospital. Atlantic Air Three, introduced in April 2012, serves Sussex and Passaic Counties, following Atlantic Health System’s merger with Newton Medical Center in 2011.


MONOC Mobile Health Services is a non-profit hospital cooperative consisting of 15 acute care hospitals located throughout New Jersey.  Formed in 1978 MONOC’s mission is to improve health care and reduce costs.  MONOC Mobile Health Services is accredited by the Commission on Accreditation of Ambulance Services (CAAS) and employs over 730 employees and operates a fleet of over 100 ambulances.  Together this shared services consortium acts as a health care cooperative for these acute care hospitals and over 2.8 million residents that they serve living in more than 1,800 square miles of the Garden State.

Among its numerous service lines, MONOC operates MICU Paramedic Services, Helicopter interfacility and 911 services, Mobile Critical Care Services, and Basic Life Support interfacility and 911 services.  Additionally, MONOC operates a  Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS) accredited education department which is  the largest EMS education department in New Jersey providing continuing medical education to EMTs, Paramedics, Nurses, Police Officers, Fire Fighters and the general public.  Coordinating all of MONOC’s communications is an Accredited Center of Excellence (ACE) 24/7 state of the art 9-1-1 dispatch center which handled over 161,000 requests for service in 2011.